Terms & Conditions

Last updated: May 26, 2025

Welcome to Let’s Make Memories Travel! We’re excited to help you plan a trip you’ll never forget. These Terms and Conditions (“Terms”) outline the important details you need to know before booking your travel with us.

By booking or making a payment through Let’s Make Memories Travel, you agree to these Terms. Please read them carefully.

1. Who We Are

Let’s Make Memories Travel (“we,” “our,” “us”) is a full-service travel agency helping families and travelers plan stress-free, unforgettable vacations. We work with trusted suppliers to book transportation, hotels, cruises, theme park tickets, and more (“Travel Services”).

2. Your Responsibilities as the Traveler

By working with us, you agree to:

  • Carefully review all travel documents and communications.

  • Make payments on time according to the agreed schedule.

  • Keep your personal and travel information accurate and up to date.

  • Stay informed on travel advisories, visa requirements, and health regulations related to your destination.

You must be at least 18 years old to book with us and accept these terms on behalf of any minor or additional travelers in your group.

3. Our Role

We serve as an intermediary between you and travel suppliers (such as airlines, cruise lines, hotels, tour operators, etc.). We make recommendations and book on your behalf, but we are not responsible for the performance or policies of third-party suppliers.

Please note:

  • All bookings are subject to the terms and conditions of the suppliers we book through.

  • We are not liable for supplier errors, cancellations, delays, or changes.

4. Pricing & Service Fees

All pricing provided is based on current availability and subject to change until payment is made in full.

We charge the following fees for our services:

  • $30 service gratuity per booking to cover concierge-level planning, personalized support, and trip management.

  • $100 cancellation fee per trip if you cancel after booking (in addition to any fees charged by suppliers).

These fees are non-refundable and help us maintain a high level of service for all clients.

5. Payments & Refunds

  • A deposit may be required to secure your booking.

  • Final payment due dates will be outlined in your travel confirmation.

  • Late or missed payments may result in cancellation by the supplier without refund.

Refunds (if applicable) are subject to the terms of the supplier. We will advocate on your behalf but cannot guarantee refunds once travel is booked.

6. Travel Insurance

We strongly recommend purchasing travel insurance to protect your investment. Insurance may cover trip cancellations, delays, medical emergencies, lost baggage, and more.

If you choose not to purchase insurance, you accept full financial responsibility for any loss.

7. Travel Risks & Disclosures

Travel involves certain risks, including (but not limited to): delays, cancellations, changes due to weather or public health emergencies, and risks associated with specific destinations or activities. You are responsible for understanding those risks.

We recommend checking:

8. Changes & Cancellations

If you request changes or cancel your trip:

  • $100 cancellation fee will apply.

  • Additional fees or penalties may be imposed by suppliers.

“No-shows” may result in the loss of your entire payment. If you need to cancel or adjust your trip, please notify us as soon as possible.

9. Documentation & Entry Requirements

You are responsible for obtaining and carrying all required documents for your trip, including:

  • Valid passports

  • Visas

  • Health or vaccination records

Let’s Make Memories Travel is not responsible for denial of entry, missed flights, or other issues related to documentation.

10. Credit/Debit Card Authorization

By providing your credit or debit card, you authorize Let’s Make Memories Travel and our suppliers to charge your card for travel-related purchases as agreed.

Chargebacks made outside of confirmed fraud may result in legal fees or cancellation of future bookings.

11. Limitation of Liability

Let’s Make Memories Travel is not liable for:

  • Supplier performance or failure to deliver services.

  • Injuries, damages, losses, or delays.

  • Events beyond our control (e.g., natural disasters, pandemics, travel restrictions, etc.).

Our liability is limited to the commission we earned for your booking.

12. Disputes & Governing Law

These Terms are governed by the laws of the state of South Carolina. Any disputes will be resolved in the courts of that state.

13. Acceptance of Terms

By paying any amount toward your trip or confirming a booking, you agree to these Terms and Conditions. These Terms are subject to change at any time.

Questions?

If you have any questions about these Terms or your trip, we’re happy to help!
📧 Email: Christina@letsmakememoriestrave.com
🌐 Website: www.letsmakememoriestravel.com